"Imagine building a mental-health organization in a city where every person knows exactly how many seconds they have to reach shelter. That city is Sderot. And it is our home."
Inon Ivgi, President of Makshivim, a mental-health organization based in Sderot, invites you into a city where every resident knows exactly how many seconds they have to reach shelter — and into the question that grew out of it: how do you build mental resilience when the emergency becomes everyday life?
"Imagine building a mental-health organization in a city where every person knows exactly how many seconds they have to reach shelter. That city is Sderot. And it is our home."
Behind every statistic is a person. These are three of them — anonymized, without the drama, exactly as they are.
He survived the October 7th massacre under heavy fire, with two bullets still in his body. After weeks in the hospital, he found himself completely alone — until a Makshivim team member came to his home for a three-hour conversation, just to listen.
Behind every soldier is a family carrying the burden: a parent's prolonged absence, ongoing fear and uncertainty, and children facing anxiety, loneliness, and behavioral regression. This isn't a moment — it's a long-term reality.
The professionals themselves are living through the same national reality as the people they treat. The volume of requests, documentation, and urgency doesn't spare them either — and it forces a question that's easy to miss.
Not to replace clinical judgment. Not to turn therapy into an algorithm. Instead, technology takes on the parts machines can help with — so professionals can focus on the parts only a human can do.
When many people need support at once, "first come, first served" isn't enough. Tools help organize incoming information and support prioritization — the right person, the right professional, the right time.
Every hour spent documenting and summarizing is an hour not spent with a person. Technology supports intake, documentation, and reporting — so clinical time stays clinical.
Information spread across hundreds of interactions can hide important patterns. AI-assisted tools help surface signals for professional attention — the clinical decision always stays with trained humans.
The data behind the journey from Sderot to a national mental-health infrastructure.
Would your system know who needs help first?
Where the bottlenecks are, and which professionals are overloaded?
Who has disappeared from follow-up, and where the greatest risks are emerging?
The story is still being written. The need doesn't end when people return home — and Makshivim keeps building the infrastructure for the next stage.
Introduce us to a community, foundation, donor, or organization that could connect with this story.
Bring "From Crisis to Resilience" to your community, home, synagogue, organization, or company.
Support the next stage of mental-health and resilience programs for the communities we serve.
"I come from Sderot. A place where, for years, we learned how quickly life can change. But Sderot taught us something else too: resilience is not the absence of crisis. It is the ability of people, communities, and systems to keep building through it. We cannot always choose the crisis that reaches our door. But we can choose what we build in response."
We'd love to talk, and to schedule a community talk, a leadership roundtable, or a private partnership meeting during the U.S. visit in October 2026.
Two short clips showing Makshivim at work on the ground — during the COVID crisis, and during the current war.
עמותת "מקשיבים" (ע"ר) Makshivim – NGO
מתן ליווי וסיוע רגשי בקהילה ובמוסדות חינוך
Mental health organization – International
טל. 079-591-3596 משרדים ישיר 3596* כללי
Email. info@makshivim-il.org
מייל אגף מתנדבים: mitnadvim@makshivim-il.org
כתובת משרד ראשי Main Office. משעול הנשיא 1 שדרות, ישראל.
משרד משנה: עם ועולמו 3 ירושלים.
ע.ר. 580693612