As part of the hotline, volunteers provide emotional support to people around the world via phone, video, or chat through Makshivim’s case management platform.
Volunteering is done remotely from anywhere in the world, and is suitable for mental health professionals, students, and community volunteers with strong listening skills.

There are several volunteering tracks:

• Minimum Track – 1 hour per week

• 4-Hour Weekly Track

• 6-Hour Weekly Track

• Flexible Track – allows you to log in whenever you have time, pick up cases, and support people according to your availability, without committing to fixed hours.

This track is for volunteers who wish to take part in the organizational and operational side of Makshivim’s activities.
Responsibilities include:

• Coordinating volunteers

• Assisting in recruiting and identifying new volunteers

• Managing and operating volunteer activity

• Conducting interviews for new volunteers

This role is remote and requires 3–5 hours per week.

The Research Division offers opportunities to participate in various stages of research projects, from recruiting participants to active involvement in professional research teams.
Activities include:

• Recruiting participants for studies

• Data analysis and generating insights

• Writing research reports and academic publications

Main research topics include resilience, trauma, suicidality, and stress-related disorders.
This track is particularly suitable for students, researchers, and volunteers with an academic background or a strong interest in mental health.